BigCommerce Integration

BigCommerce is the leading ecommerce platform for fast-growing businesses. Below are ways you can use OnVoard's integration with BigCommerce.

Data from BigCommerce to OnVoard

1) Trigger Sending Action

Automatically send survey, review request, or interview request to users from BigCommerce store.

2) Fetch Pulse Data

Fetch number of BigCommerce customers or orders and use it for pulse notifications.


1) Trigger Sending Action

The concept to trigger sending action for survey, review request, and interview request is the same. Below is a list of available trigger types for BigCommerce:

  • BigCommerce (Customers)
  • BigCommerce (Orders)

In this example, we will show how you can trigger sending action to users from BigCommerce orders

  • If you haven't setup survey, follow guide to setup one-click email survey.
  • Go to connections page and connect to your BigCommerce account.
  • Go to triggers page and add a new trigger. In this example, we'll select Send Survey action.
  • Select BigCommerce (Orders)  for trigger type. 
  • Once setup, we will automatically send survey to users who have made orders from BigCommerce store.

2) Fetch Pulse Data

You can fetch data from BigCommerce and use it for pulse notifications. Below is a list of pulse data we can fetch from BigCommerce:

  • BigCommerce (Customers)
  • BigCommerce (Orders)

In this example, we will show how you can use BigCoomerce orders for pulse notifications

  • Go to connections page and connect to your BigCommerce account.
  • Go to pulses page and add a new pulse. Select one of BigCommerce's pulse type. In this example, we'll select BigCommerce (Orders) 
  • After you have setup pulse, you can use it to setup notifiers.


FAQs

What happens when I uninstall OnVoard's App 
If you uninstall OnVoard app, BigCommerce connection inside your OnVoard account will be set to inactive. You can always re-install OnVoard's app later and we'll reactivate connection.
How do I add javascript snippet to BigCommerce?

From BigCommerce console, go to Storefront > Script Manager and add a new script.